As you may know, on Monday, July 21, 2008, The WDW Radio Show Adventureland Challenge Contest kicked off at 8:00 p.m. 

Due to an overwhelming response from listeners, our servers experienced intermittent connectivity issues due to exceptionally high traffic. While I am happy to see so many people interested in participating, I apologize for the outages you may have experienced.
Unfortunately, the unprecedented number of people trying to access the sites at the same time resulted in our servers being overwhelmed with requests to access the contest pages. Please know that in anticipation for the contest launch, we did anticipate additional stresses on the servers, and prepared accordingly. However, it obviously was not enough to handle the amount of traffic we received even before the 8:00 p.m. start time.

We were aware of the problems immediately, and began taking steps to resolve the issues. As the evening wore on, server modifications that were made to help address the problems that users were having.

I want to assure all contestants who participated, and continue to participate, that no entries were received during approximately the first two and a half hour period in which the websites were unreachable. Therefore, all participants were in the same situation, and were unable to reach the clue pages and/or submit their entries until the server issues were resolved. I know there were many participants who were anxiously ready at 8:00 pm, and as frustrating as I know it was for everyone, I graciously appreciate your patience and endurance during that time.

Please accept my sincere apologies for any difficulties you may have had in accessing one of more of the web sites that contained contest clues. As a small token of my appreciation, and to apologize for the issues with the servers, we have decided to give you even more chances to win!

We will randomly draw an additional 10 names from the entries received, and each will win a $20 Disney Gift Card just for playing. Also, I am offering a 10% off Coupon Code for the DisneyWorldTrivia.com store, applicable to all items to say thank you as well. Simply use the code "Adventureland" when you check out, and save 10% off you entire order.

And don’t forget that Round 1 of the contest does not close until 11:59pm Eastern time on Saturday, August 2, 2008. If you have not submitted an entry yet, you still have plenty of time, and you may even be 1 of the 10 random contestants who could advance to Round 2!

I sincerely appreciate everyone’s patience and kind words during the server issues time on Monday evening. While I had hoped the contest would generate an incredible response, suffice it to say that my expectations were far exceeded. It is you, the listeners, who continue to be the main driving force behind all that I do, and I cannot thank you enough for your ongoing support and appreciation.

Thank you once again for playing, and for your patience and understanding during the brief delay.

Sincerely,

Lou Mongello