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they use self order screen at Taste Pilot Gril at DCA so it is something Disney is currently using. It is not any worse (or better IMHO) than using a CM for ordering. Well maybe a little worse, as when I was ordering and had people behind me, I felt pressured to not read the text on the screen, and I could not easily find just a burger (without the fries) and feeling rushed I just spent more money (sure Disney loved that) on a meal instead of just a burger. And the steps to go through after you ordered, saying no to the add ons they try to sell you (dessert, etc). I think it is nice technology, but I may have to come down on the side of placing orders with a person being quicker.
My 2 cents
Mike
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